Affiliate Programme Agreement

Linguistic Quest / Southern African Traders Ltd

Version: v1.1 — February 2026

By applying to or participating in the Linguistic Quest Affiliate Programme you agree to the terms set out below. If you do not agree, do not apply.

1. Parties

This Affiliate Programme Agreement is between:

(1) Southern African Traders Ltd trading as Linguistic Quest, company number 12003857, with registered office at the address notified to the Affiliate (Company, we, us, our); and
(2) The approved affiliate identified in the applicable application, dashboard, email approval or order form (Affiliate, you, your).

2. Programme purpose

Linguistic Quest operates a private affiliate programme for approved partners who promote the Linguistic Quest language-learning puzzle website. Approved affiliates may earn commission on qualifying sales generated through approved tracking links, discount codes or other attribution methods.

3. Appointment

We appoint you as a non-exclusive, non-transferable affiliate for the limited purpose of promoting Linguistic Quest in accordance with this agreement.

You are an independent contractor. You are not our employee, agent, franchisee, partner or legal representative. You must not make commitments, promises, warranties or representations on our behalf.

4. Approval and onboarding

Participation is by application and approval only. We may accept or reject any application at our discretion. We may require identity, website, audience, tax, payment, compliance or promotional-channel information before approving or paying you.

5. Approved promotion

You may promote Linguistic Quest through approved channels, which may include:

(a) your website or blog;
(b) email newsletter to opted-in adult subscribers;
(c) social media accounts you own or control;
(d) educational-resource pages;
(e) podcasts or video channels;
(f) school or parent communities, where permitted; and
(g) other channels approved by us.

You must ensure all promotions are lawful, accurate, age-appropriate and not misleading.

6. Prohibited promotion

You must not:

(a) advertise to children directly;
(b) use behavioural advertising targeted at children;
(c) use spam or unsolicited marketing;
(d) buy ads using our brand name, misspellings, domains or trade marks without written permission;
(e) register domains, social handles or ads that imitate Linguistic Quest;
(f) use misleading claims about fluency, educational outcomes or school approval;
(g) imply that Linguistic Quest is free if payment is required;
(h) misrepresent pricing, trial terms, cancellation or refunds;
(i) use fake reviews, fake testimonials or undisclosed endorsements;
(j) self-refer or create artificial transactions;
(k) use cookie stuffing, forced clicks, hidden iframes, bots or automated traffic;
(l) place tracking links on coupon sites without approval;
(m) promote us on unlawful, hateful, adult, violent, discriminatory or exploitative websites;
(n) use malware, adware, browser extensions or toolbars without written permission;
(o) scrape or copy our content except approved marketing assets;
(p) send marketing emails without valid consent; or
(q) breach advertising, consumer, data protection, education, safeguarding or platform rules.

7. Affiliate disclosures

You must clearly disclose your affiliate relationship wherever required by law or platform rules. Disclosures must be prominent, understandable and close to the relevant promotion.

You are responsible for complying with applicable advertising standards, consumer protection rules, influencer marketing rules, email marketing rules and platform policies.

8. Brand use

We grant you a limited, revocable, non-exclusive, non-transferable licence to use approved Linguistic Quest names, logos, screenshots and marketing materials solely to promote the Service under this agreement.

You must not:

(a) alter our logos except resizing proportionately;
(b) use our brand in a misleading way;
(c) imply endorsement beyond affiliate participation;
(d) register trade marks, domains or handles containing our brand; or
(e) use our brand after termination.

All goodwill arising from use of our brand belongs to us.

9. Tracking and attribution

We will provide tracking links, codes or dashboard access where applicable.

A sale qualifies for commission only if:

(a) the customer uses your approved tracking link or code;
(b) the sale is tracked by our systems;
(c) the customer is new to Linguistic Quest unless we state otherwise;
(d) payment is successfully received;
(e) the transaction is not refunded, charged back, cancelled or fraudulent; and
(f) you have complied with this agreement.

Unless otherwise stated in writing, the attribution window is 30 days from the last valid affiliate click. Our tracking records are conclusive unless there is clear evidence of technical error.

10. Commission

The commission rate is 10% of net subscription revenue received by us from each qualifying customer that you refer, payable per successful billing cycle for the period the customer remains an active paying subscriber.

The customer-facing discount paired with your code is 10% off the Polyglot and Global tiers only.

Eligible products: Polyglot and Global subscription tiers. The Free tier, Explorer tier, gift cards, school invoices and any negotiated enterprise deals are not affiliate-eligible.

Unless otherwise agreed in writing:

(a) commission applies to net subscription revenue actually received by us;
(b) taxes, refunds, chargebacks, payment processing fees and failed payments are excluded;
(c) commission is payable only on qualifying transactions;
(d) recurring commission continues for as long as the referred customer remains an active paying subscriber and is not in a refund or chargeback window;
(e) no commission is payable on self-referrals, internal accounts, test transactions, school tenders, manually negotiated enterprise deals, or transactions not tracked to you.

11. Payment terms

Holding period. Commission earned on a referred customer's payments is held for 60 calendar days from the date of that customer's first successful payment. This is equivalent to at least two monthly billing cycles and protects against early refunds, chargebacks and cancellations. Commission released after the 60-day holding period is locked in and not subject to retrospective clawback for that billing cycle.

Minimum payout threshold. The standard minimum payout amount is £20 (or the equivalent in your local currency, calculated by us at the prevailing exchange rate on the day of payment). Amounts below the threshold roll over to the next payment period.

Residual release. If your pending balance has remained below the £20 threshold for 45 calendar days since your last payout (or since your first eligible commission, if you have not yet received a payout), you may request release of the residual amount and we will pay it on the next monthly run. This avoids dust amounts being stranded indefinitely.

Payment method. All payments are made via PayPal to the PayPal email address you provided in your application or have subsequently updated in writing. You are responsible for keeping that address correct.

Payment schedule. Payments are processed in monthly batches. We aim to send eligible payouts within 14 days of the end of each calendar month.

Withholding. We may withhold or delay payment if:

(a) we reasonably suspect fraud, abuse or breach;
(b) required tax, identity or PayPal information is missing or invalid;
(c) the referred customer has an open refund, chargeback or payment dispute;
(d) we are legally required to do so; or
(e) you are in material breach of this agreement.

12. Taxes

You are responsible for all taxes, duties, filings and reporting arising from commission paid to you. You must provide valid invoices, tax forms or payment details where requested. We may deduct or withhold tax where required by law.

13. Refunds, chargebacks, cancellations and clawback

If a referred customer cancels their subscription, receives a refund, disputes a charge, fails to pay, or their transaction is otherwise reversed, the related commission will be clawed back in full.

Clawback specifics:

(a) Within the 60-day holding period — pending commission tied to the affected billing event is automatically cancelled (status: clawed_back) and never released. This applies to every payment cycle within the first 60 days from the customer's first successful payment (typically at least two monthly billing cycles).
(b) After release — any already-paid commission tied to a subsequently refunded/reversed transaction may be deducted from your next payout. If the clawback exceeds your next payout balance, the negative balance carries forward until offset by future earnings or, where unavoidable, recovered as a debt.
(c) Cancellations after the holding period — once commission has been released to you (i.e. the customer remains active beyond 60 days), it is locked in and not subject to clawback for that billing cycle. Subsequent cycles simply stop accruing once the customer cancels.

Clawback applies whether the cancellation was customer-initiated, our decision, a payment processor reversal, or the result of fraud or abuse.

14. Compliance with law

You must comply with all applicable laws, regulations, codes and guidance, including those relating to:

(a) advertising and consumer protection;
(b) data protection and privacy;
(c) PECR, email marketing and cookies;
(d) online safety and child protection;
(e) intellectual property;
(f) anti-bribery and anti-corruption;
(g) sanctions and export controls; and
(h) tax.

15. Data protection

Each party is an independent controller for personal data it collects and uses for its own purposes. You must not provide us with personal data unless you have a lawful basis to do so. You must not use affiliate tracking in a way that breaches cookie, privacy or marketing laws.

If the parties need to share personal data in a way requiring additional data protection terms, the parties will enter into an appropriate data sharing or processing agreement.

16. Confidentiality

You may receive confidential information, including commission rates, conversion data, customer information, product plans, dashboard data, business terms and non-public programme rules. You must keep confidential information secret and use it only for the affiliate programme.

You must not publish this agreement, private commission terms, dashboards, customer data or non-public programme materials without our written consent.

17. Content standards

Your promotional content must be:

(a) accurate;
(b) fair;
(c) not misleading;
(d) respectful of African languages, cultures and communities;
(e) suitable for families and schools;
(f) compliant with platform rules; and
(g) consistent with our brand guidelines.

You must promptly correct or remove content if we ask you to do so.

18. Reviews and testimonials

If you publish reviews or testimonials, they must reflect genuine opinions and experiences. You must clearly disclose any affiliate relationship, free access, payment or incentive.

You must not create fake testimonials or imply that reviews come from children without appropriate lawful basis and safeguarding review.

19. School and educator promotions

If you promote Linguistic Quest to schools, teachers or educational institutions, you must not:

(a) claim to speak for us;
(b) negotiate school contracts unless authorised;
(c) promise data protection terms, security features or pricing not approved by us;
(d) collect student personal data for us; or
(e) imply that a school, trust, government or education authority endorses us unless true and authorised.

20. Audit and evidence

We may ask you to provide reasonable evidence of compliance, including examples of promotions, consent records for marketing emails, traffic sources or disclosure screenshots. Failure to provide reasonable evidence may result in suspension or termination.

21. Suspension and termination

Either party may terminate this agreement at any time by written notice.

We may suspend or terminate immediately if:

(a) you breach this agreement;
(b) we suspect fraud, abuse or unlawful promotion;
(c) your promotion creates legal, reputational, safeguarding or brand risk;
(d) you breach platform rules;
(e) you infringe our intellectual property; or
(f) we discontinue or change the programme.

After termination, you must stop using affiliate links, codes, confidential information and brand materials.

Commission validly earned before termination may be paid unless the termination relates to fraud, abuse, unlawful conduct or material breach.

22. Programme changes

We may change commission rates, attribution windows, eligible products, payout thresholds, programme rules or approved promotional methods by notice. Changes apply prospectively unless required earlier for legal, fraud, safeguarding or security reasons.

23. Warranties

You warrant that:

(a) you have authority to enter into this agreement;
(b) your promotions will comply with law;
(c) your content will not infringe third-party rights;
(d) you will not make misleading claims;
(e) you will not target children unlawfully; and
(f) all information you provide to us is accurate.

24. Indemnity

You shall indemnify us against losses, claims, fines, penalties, damages, costs and expenses arising from:

(a) your breach of this agreement;
(b) unlawful or misleading promotions;
(c) breach of data protection, marketing or advertising laws;
(d) intellectual property infringement;
(e) tax failures;
(f) fraud or abuse; or
(g) claims by your audience, customers, platforms or regulators relating to your conduct.

25. Limitation of liability

Nothing limits liability that cannot legally be limited.

Subject to that, our total liability under this agreement is limited to unpaid commission properly due to you for the three months before the event giving rise to the claim.

We are not liable for indirect or consequential loss, loss of profit, loss of revenue, loss of goodwill, loss of opportunity, loss of data, or platform/account suspension.

26. No exclusivity

This agreement is non-exclusive. We may work with other affiliates, partners, schools, publishers, influencers or advertisers. You may promote other products, provided you do not misuse our confidential information or brand.

27. Assignment

You may not assign or transfer this agreement without our written consent. We may assign or transfer this agreement to an affiliate, group company, successor or purchaser.

28. Notices

Notices may be sent by email to the address provided in the affiliate application, dashboard or approval email. Notices to us should be sent to partnerships@linguisticquest.com unless we specify another address.

29. Governing law and jurisdiction

This agreement is governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.

30. Signature / acceptance

You accept this agreement by signing it, clicking acceptance, joining the programme, using affiliate links, or accepting commission.

For Southern African Traders Ltd

Name:
Title:
Signature:
Date:

For Affiliate

Name:
Business name:
Address:
Email:
Signature:
Date: